SELFISH POINTS FAQ
You will be enrolled into our rewards program automatically.
We recommend that you opt-into our email marketing to ensure you receive updates about your Selfish Points account and receive exclusive promotions and updates.
Check out the ways you can give your points balance a boost below:
- Complete Your Profile - You'll earn 50 points for completing your profile in full
- Make a Purchase - You'll earn 5 points for every £1 spent
- Leave a Review - 50 points for every verified review
For every 500 Selfish Points, you will earn £5 to spend on site.
All orders are eligible for Selfish Points.
Selfish Points will not be issued for any shipping or delivery costs.
If you’re using a promotional code with your order, the Selfish Points you earn will be based on your final order value once the promotional code has been applied.
Please note if we are unable to ship your order for any reason, then you will not earn Selfish Points.
Account Credit cannot be redeemed on any subscription payments.
If you return an order, the Selfish Points you earned on that order will be removed from your account.
If you’ve redeemed Rewards credit on an order which you subsequently return, the credit will be reissued to your account.
You can view your Status Points balance by signing into your SELFISH Account
If you’ve recently made an order, your Selfish Points will update as soon as your full order has been shipped.
For every 500 Selfish Points you earn, you’re eligible for £5 credit. To add credit to your account, login to your account, click view my points and rewards and convert your points into credit.
Your points will show as pending once your order has been dispatched and will be available to convert 15 days post dispatched.
Log in to your Selfish Account, click view my points and rewards and scroll down to the ‘my rewards’ section.
Once you have enough points to convert to credit, each full 500 points can convert to £5 credit, you will be able to do this here, you should do this before you would like to make an order.
When you're ready to spend, fill up your basket and head to the checkout - account credit will appear as a payment method.
When you’re ready to spend your credit, fill your shopping basket and head to checkout. You’ll have the option to select Account Credit as one of your payment methods.
You can save your credit for up to 60 days after you’ve converted it.
You have 60 days to redeem your credit, make sure you only convert it when you’re ready to shop.
Expired credit cannot be reissued.
When you opt-out of Selfish Points, any points you have already converted to credit and not used, can be redeemed as normal. However, once you opt-out, you will not be able to convert your points to credit and your Selfish Points section will not be displayed in the ‘my rewards’ section.